Privacy Policy

At Magnolia Health & Wellness Ministries ("we," "us," or "our"), we are committed to protecting the privacy of every person who visits our website, subscribes to our newsletter, enrolls in our courses, or engages our coaching services (each, a "user" or "you"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

We may collect and process the following categories of information:

• Identifying information name, email address, phone number, and any details you provide through our contact, intake, or agreement forms.
• Intake and coaching information responses to client intake forms, coaching agreements, session notes, and reflections shared with your coach.
• Account information your email and password (stored securely by our platform) when you create an account to access courses or the Sanctuary.
• Payment information billing details processed securely through our payment processor, Stripe. We do not store your full card number on our servers.
• Communication data records of emails and messages you send us, used to respond and provide support.
• Usage data anonymized or aggregated analytics about how visitors use our site, such as pages visited and general location.

How We Use Your Information

• To deliver, personalize, and administer the courses, memberships, coaching, and resources you request.
• To process payments and maintain enrollment and membership records.
• To communicate with you about your sessions, course progress, account, and ministry updates you have opted into.
• To send our newsletter and faith-formation content, where you have subscribed.
• To improve our content, services, and website experience.
• To comply with legal obligations and protect the rights and safety of our community.

How We Share Your Information

We do not sell your personal information. We share data only with trusted service providers who help us operate, each under appropriate confidentiality and security obligations:

• Stripe secure payment processing.
• Mailchimp newsletter delivery and email marketing.
• Microsoft Outlook / Microsoft Graph sending you coaching, enrollment, and welcome communications.
• Our hosting platform (Base44) secure data storage, authentication, and account management.

We may also disclose information when required by law or to protect the rights, property, or safety of our ministry, our users, or others.

Data Retention

We retain your information for as long as your account is active or as needed to provide our services. Coaching intake and agreement records are retained for the duration of our coaching relationship and thereafter as needed for legitimate ministry and legal recordkeeping. You may request deletion of your account and personal data at any time (see "Your Rights" below).

Your Rights

• Access, correct, or update the personal information we hold about you.
• Request deletion of your personal data, subject to legal retention obligations.
• Unsubscribe from our newsletter at any time using the link in any email.
• Withdraw consent for marketing communications without affecting services you have purchased.

To exercise any of these rights, contact us at info@magnoliahealthandwellnessministries.com.

Cookies

Our site may use cookies and similar technologies for authentication, analytics, and a better browsing experience. You can control cookies through your browser settings; disabling some may limit site functionality such as logging in to your account.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page with an updated "Last updated" date. We encourage you to review it periodically.

Contact Us

If you have questions about this Privacy Policy, email us at info@magnoliahealthandwellnessministries.com or write to us at Navarre, Florida.